Returns

If for whatever reason you are unhappy and need to return an item to us, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Non-returnable items:

  • Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD or DVD, that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Shipping

To return your product, you should mail your product to: Navy Wings Heritage Centre, South Dispersal, RNAS Yeovilton Ilchester GB BA22 8HT

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Full details for returns policy can be found here